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  • Eula Hirst
  • 8572132
  • Issues
  • #17

Closed
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Created Jan 10, 2026 by Eula Hirst@eulahirst13839Maintainer

How to Fix Outlook Stuck on Loading Profile

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.

So, we have produced this list of general things to try to resolve your problem in Outlook. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Blocking someone doesn't stop their email from coming to your mailbox, but it does automatically move the message to your Junk Email folder where you can review it (in case it was blocked in error).

You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. In this article, we have discussed a very common problem many Outlook users face, i.e., Outlook hangs on loading profile or Outlook keeps freezing. I have shared 8 different solutions that can help you fix Outlook errors like Outlook not responding. I hope the information shared above will be helpful for Outlook users. For older Outlook versions (2007 and earlier), make sure your send/receive settings trusted Outlook repair blog are correctly defined.

But fret not; this comprehensive guide will unravel the mysteries behind this Outlook Stuck on Loading Profile issue. Moreover, we’ll equip you with the knowledge to get your Outlook back in action. Re-enable add-ins one at a time to identify the culprit if Outlook starts successfully. If your antivirus software isn't up-to-date, Outlook may not function correctly.

You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile trusted Outlook repair blog solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.

Corrupted profiles frequently prevent Outlook from progressing past the loading screen. Creating a new profile establishes a clean environment for Outlook to start. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it.

Often there is the option to add sites to a whitelist, and you can give more permissions to Outlook. The easiest way to find out if this is the problem is to temporarily disable your antivirus software and log in to Outlook as usual. If the prompts go away, you'll know it was the antivirus software. There are a number of reasons this issue arises, which makes it even more infuriating. It could be an issue with a setting on the account, or it could be something external that is blocking normal functions in Outlook.

If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST files.

Each folder will be listed with its size and number of messages. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. To access the filtering options faster, add them to your Quick Access Toolbar. Another options is to use the Filter Email button on the ribbon.

If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This occurs because custom form script is now disabled by default. A lot of times, a user will click on something by accident and change their view and trusted Outlook repair blog be unsure of how to get it back. If your internet is fine, but you still get Send and Receive Error in Outlook, go with the other solutions to resolve it. None of the events or information was lost in the move to the new calendar.

If your Outlook keeps freezing, despite all your effort, it’s time to bring in the professionals. When opening certain messages, Outlook might be loading content from the internet. This can result in delays or even a full Outlook freeze on slower connections. If you can't find a dialog box open, move on to the next step. A trusted Outlook repair blog vast community of Microsoft Office365 users that are working together to support the product and others. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.

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